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Support Β· Model 330A

Model 330A support & downloads

Large rooms & multi-room facilities

Downloads

Manuals, diagrams and service documents for the Model 330A.

Video tutorials

Step-by-step guides for the Model 330A β€” in production now.

Videos are in production. In the meantime, the PDF guides above cover every step β€” or ask a specialist for a live walkthrough.

Common quick fixes

Start here before you call β€” most issues are on this list.

SymptomLikely causeWhat to do
Won't turn onNo power, tripped GFI, or cover not seated on the door safety switchCheck the receptacle/GFI and reseat the cover so the door switch closes. Check the main fuse.
No or low ozoneGlass tube not against the gasket, output set low, or dirty/oxidized glass & electrodesPush the glass firmly to the gasket, raise the output knob, and clean the glass and electrodes (see Maintenance).
Snapping / arcing soundMoisture or dirt inside the unitShut down and clean and dry the electrodes and glass thoroughly before restarting.
Main fuse keeps blowingShorted blower motor or variable transformerReplace the failed component β€” order from parts. Do not bypass the fuse.

See full troubleshooting β†’  Β·  Maintenance steps β†’

Still stuck on your Model 330A?

Call (903) 525-9336 (Mon–Fri Β· 8:00–5:00 CT) or email orders@sonozaire.com. High-voltage service should be done by a qualified tech.